Privacy Policy
Your privacy matters deeply to us at TechFlowByte
Information We Collect
At TechFlowByte, we collect information that helps us provide better financial education services. We're transparent about what we gather and why we need it. Most of the information comes directly from you when you interact with our platform or contact us about our fundamental analysis programs.
Personal Information
Name, email address, phone number, and educational background when you inquire about our programs or sign up for consultations.
Usage Data
How you navigate our website, which educational resources you access, and your interaction patterns with our content.
Communication Records
Messages you send us, feedback about our teaching methods, and records of our educational consultations.
How We Use Your Information
We use your information primarily to deliver quality financial education services. Every piece of data serves a specific purpose in helping us understand your learning needs and provide personalized guidance in fundamental analysis.
- Customize educational content based on your experience level and interests
- Schedule and conduct personalized learning consultations
- Send relevant updates about our financial education programs
- Improve our teaching methods based on student feedback and engagement
- Provide technical support and respond to your inquiries
- Analyze learning patterns to enhance our curriculum effectiveness
Thailand Data Protection Compliance
As a Thailand-based educational institution, TechFlowByte fully complies with the Personal Data Protection Act (PDPA) B.E. 2562 (2019). We process personal data lawfully and transparently, ensuring your rights are protected under Thai privacy law. Our data collection practices align with local regulations while maintaining international privacy standards.
Data Sharing and Third Parties
We don't sell your personal information to anyone. Period. However, we do work with trusted partners who help us deliver our educational services. These relationships are carefully managed and governed by strict data protection agreements.
- Educational technology providers for learning management systems
- Communication platforms for video consultations and webinars
- Analytics services to understand how students engage with our content
- Email services for sending course updates and educational newsletters
- Payment processors for handling enrollment fees (when applicable)
Each third party is contractually obligated to protect your information and use it only for the specific services they provide to TechFlowByte. We regularly review these partnerships to ensure they meet our privacy standards.
Your Privacy Rights
Under Thai privacy law and our commitment to transparency, you have several important rights regarding your personal data.
Access
Request copies of your personal information and understand how we use it.
Correction
Update or correct any inaccurate personal information we hold about you.
Deletion
Request deletion of your personal data when it's no longer necessary.
Portability
Receive your data in a structured format for transfer to another service.
Data Security Measures
Protecting your information is a top priority. We've implemented multiple layers of security to safeguard your personal data from unauthorized access, alteration, or disclosure.
Encryption
All data transmission uses SSL/TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols.
Access Controls
Limited access to personal data based on job responsibilities, with regular access reviews and authentication requirements.
Regular Audits
Periodic security assessments and vulnerability testing to identify and address potential security gaps.
Staff Training
Regular privacy and security training for all team members who handle student information.
Data Retention Periods
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of information have different retention schedules based on their purpose and regulatory requirements.
Inquiry Data
Information from initial inquiries and consultations is kept for 6 months to follow up on your educational interests.
Student Records
Educational progress, course materials, and learning assessments are retained for 2 years after program completion.
Financial Records
Payment information and enrollment records are kept for 7 years to comply with Thai accounting and tax regulations.
International Data Transfers
While TechFlowByte operates primarily in Thailand, some of our technology partners may store or process data outside the country. We ensure these transfers meet international data protection standards and provide adequate protection for your personal information.
Any international data transfers are conducted under appropriate safeguards such as Standard Contractual Clauses or adequacy decisions. We regularly review these arrangements to ensure they continue to provide adequate protection for your data.
Cookies and Website Technologies
Our website uses cookies and similar technologies to improve your browsing experience and understand how you interact with our educational content. Most cookies we use are essential for website functionality, while others help us analyze usage patterns.
- Essential cookies for website functionality and security
- Analytics cookies to understand content engagement and popular resources
- Preference cookies to remember your settings and customize your experience
- Performance cookies to optimize page loading and navigation
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you via email or through a prominent notice on our website.
Minor updates for clarity or legal compliance may be made without individual notification, but the "Last Updated" date will always reflect the most recent changes. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Concerns
Have questions about this privacy policy or how we handle your information? We're here to help. Our team is committed to transparency and will respond to your privacy inquiries promptly.
Email Us
help@techflowbyte.com
Response within 48 hours
Call Us
+66 2525 0485
Monday - Friday, 9 AM - 6 PM
Visit Us
914/1 ถนนผังเมือง4 สะเตง เมือง
Yala 95000, Thailand